FAQs

What are your opening hours?Open / Close

In Auckland: 7.30am to 5pm weekdays. Saturdays 8am to 12 noon. In Christchurch: 8am to 5pm weekdays. Saturdays free callout service 8am to 12noon.

Is all your hire equipment Site Safe compliant?Open / Close

Yes. All our hire equipment carries appropriate test tags as required by NZ regulations and law

I don’t want a quote, I just want someone to phone me!Open / Close

Just fill in the request box on the quote page with “call me” and your phone number.

Do you accept credit cards?Open / Close

Yes. We accept VISA, Mastercard, and all major Eftpos cards (not American Express, Diners Club or BarterCard, at present)

Can I pay by direct credit?Open / Close

Yes. Our bank account details are printed on the bottom of each invoice, or can be provided by fax or email on request

Do you have trained personnel on the phone who can help me?Open / Close

Yes. Our staff are specially trained, and have a combined 85 years experience in the hydraulic tool industry.

What about after-hours?Open / Close

There is a trained engineer on call 24/7 at 0800 48 2000

What if I don’t know the exact tool I want?Open / Close

If you tell us what job you are trying to do, our knowledgeable staff will guide you towards the correct tool.

What if I don’t have an account with you?Open / Close

You can still hire or buy tools from HTC by paying with a credit card or direct credit to our bank account.

Can you send my quote by email?Open / Close

Yes. Just fill in the email address box on the quote page.

Is insurance included in the hire rate?Open / Close

No. A damage waiver is charged separately.

What is the minimum hire period?Open / Close

4 hours from the time of collection.

My ram will extend but won’t returnOpen / Close

If the coupler is a screw together, check that your coupler is done up completely.

Feature Product Petrol

Petrol

Versatile, light, fast & powerful capstan winch

View Details

HTC Specialised Tooling - Makin' the Hard Jobs Easy

FAQs

Petrol

Contact Us

Free phone: 0800 48 2000 Email: info@specialisedtools.co.nz

Auckland

Christchurch